:root{--brand-navy:#284b61;--brand-navy-dark:#1d3747;--brand-red:#b22923;--bg-app:#f3f5f7;--surface:#fff;--text:#1b2730;--text-muted:#5b6b77;--border:#d9e0e6;--radius:8px;color:var(--text);background:var(--bg-app);font-family:system-ui,-apple-system,Segoe UI,Roboto,sans-serif}*{box-sizing:border-box}body{background:var(--bg-app);margin:0}h1{margin:0 0 4px;font-size:22px}h2{margin:0 0 16px;font-size:18px}.muted{color:var(--text-muted);margin:0 0 16px}.badge{background:var(--brand-navy);color:var(--surface);letter-spacing:.04em;text-transform:uppercase;border-radius:4px;padding:2px 8px;font-size:11px;font-weight:600}button{font:inherit;cursor:pointer;border-radius:var(--radius);border:1px solid #0000;padding:8px 14px}button:disabled{cursor:default;opacity:.5}button.primary,a.button.primary{background:var(--brand-navy);color:var(--surface)}button.secondary,a.button.secondary{background:var(--surface);color:var(--brand-navy);border:1px solid var(--border)}button.danger{background:var(--surface);color:var(--brand-red);border-color:var(--brand-red)}button.link-button{color:var(--brand-navy);background:0 0;padding:8px 0}input,select{font:inherit;border:1px solid var(--border);border-radius:var(--radius);background:var(--surface);color:var(--text);padding:8px 10px}.field{text-align:left;flex-direction:column;gap:6px;margin-bottom:16px;font-weight:600;display:flex}.auth-screen{background:var(--brand-navy);min-height:100vh;color:var(--surface);justify-content:center;align-items:center;padding:24px 16px;display:flex}.auth-card{color:var(--text);background:var(--surface);text-align:center;border-radius:12px;flex-direction:column;width:100%;max-width:440px;padding:28px;display:flex}.auth-header{justify-content:center;align-items:center;gap:10px;margin-bottom:20px;display:flex}.employee-grid{grid-template-columns:repeat(2,1fr);gap:10px;display:grid}.employee{background:var(--bg-app);color:var(--text);border-color:var(--border);padding:16px 10px;font-size:16px;font-weight:600}.employee:hover{border-color:var(--brand-navy)}.employee.owner{background:var(--surface);color:var(--brand-navy)}.pinpad{width:260px;margin:8px auto 12px}.pin-dots{justify-content:center;gap:16px;margin-bottom:8px;display:flex}.dot{border:2px solid var(--brand-navy);border-radius:50%;width:16px;height:16px}.dot.filled{background:var(--brand-navy)}.pin-error{min-height:1.4em;color:var(--brand-red);margin:4px 0 8px;font-size:14px}.pin-keys{grid-template-columns:repeat(3,1fr);gap:10px;display:grid}.pin-keys button{background:var(--bg-app);height:64px;color:var(--text);border-color:var(--border);font-size:26px;font-weight:600}.pin-keys button:active:not(:disabled){background:var(--border)}.code-input{letter-spacing:.15em;text-align:center;text-transform:uppercase;font-size:24px}:root{--sidebar-width:220px;--header-height:64px}.shell{grid-template-columns:var(--sidebar-width) 1fr;grid-template-rows:var(--header-height) 1fr;height:100vh;display:grid}.shell-header{background:var(--surface);border-bottom:1px solid var(--border);grid-column:1/-1;align-items:center;display:flex}.shell-brand{width:var(--sidebar-width);flex:none;align-items:center;gap:8px;padding:0 16px;display:flex}.shell-info{color:var(--text-muted);flex:1;align-items:center;gap:8px;padding:0 20px;display:flex}.shell-info .date:first-letter{text-transform:uppercase}.shell-info .clock{font-variant-numeric:tabular-nums}.shell-user{align-items:center;gap:12px;padding:0 16px;display:flex}.shell-sidebar{background:var(--brand-navy);flex-direction:column;gap:2px;padding:12px 8px;display:flex}.shell-sidebar a,.shell-sidebar .nav-disabled{color:#d5e0e7;border-radius:6px;justify-content:space-between;align-items:center;padding:10px 12px;font-weight:500;text-decoration:none;display:flex}.shell-sidebar a:hover{background:var(--brand-navy-dark)}.shell-sidebar a.active{background:var(--brand-navy-dark);color:var(--surface)}.shell-sidebar .nav-disabled{color:#8aa3b3;cursor:default}.shell-sidebar small{font-size:11px}.unread{background:var(--brand-red);min-width:20px;color:var(--surface);text-align:center;border-radius:10px;padding:1px 6px;font-size:12px;font-weight:700}.shell-content{padding:20px;overflow:auto}.panel{background:var(--surface);border-radius:var(--radius);margin-bottom:20px;padding:20px}.inline-form{flex-wrap:wrap;gap:8px;margin-bottom:12px;display:flex}table{border-collapse:collapse;width:100%}th,td{text-align:left;border-bottom:1px solid var(--border);vertical-align:middle;padding:8px 6px}th{color:var(--text-muted);font-size:13px;font-weight:600}tr.inactive td{color:var(--text-muted)}.row-actions{flex-wrap:wrap;justify-content:flex-end;gap:6px;display:flex}.row-actions .inline-form{margin:0}.code-box{border:2px dashed var(--brand-navy);border-radius:var(--radius);text-align:center;margin-bottom:16px;padding:16px}.code-box p{margin:0 0 8px}.code{letter-spacing:.12em;color:var(--brand-navy);font-family:ui-monospace,Menlo,monospace;font-size:32px;font-weight:700}.editable-name{align-items:center;gap:10px;display:inline-flex}.editable-name .link-button{padding:0;font-size:13px}.user-menu{position:relative}.user-menu-trigger{color:var(--text);background:0 0;padding:6px 8px;font-weight:700}.user-menu-trigger:hover{background:var(--bg-app)}.user-menu-list{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius);z-index:10;min-width:180px;padding:4px;position:absolute;top:calc(100% + 4px);right:0;box-shadow:0 6px 20px #1b27301f}.user-menu-list button{text-align:left;width:100%;color:var(--text);background:0 0;display:block}.user-menu-list button:hover{background:var(--bg-app)}.dialog-backdrop{z-index:20;background:#1b27308c;justify-content:center;align-items:center;padding:16px;display:flex;position:fixed;inset:0}.name-with-branch{align-items:center;gap:6px;display:inline-flex}.name-suffix{color:var(--text-muted);white-space:nowrap}.shell-content:has(.chat){padding:0;overflow:hidden}.chat{grid-template-columns:260px 1fr;height:100%;min-height:0;display:grid}.chat-contacts{background:var(--surface);border-right:1px solid var(--border);overflow-y:auto}.chat-contacts-header{border-bottom:1px solid var(--border);justify-content:space-between;align-items:center;padding:14px 16px 10px;display:flex}.chat-contacts-header h2{margin:0}.chat-contacts ul{margin:0;padding:6px;list-style:none}.chat-contacts-loading{padding:12px 16px}.contact{text-align:left;width:100%;color:var(--text);background:0 0;justify-content:space-between;align-items:center;gap:8px;padding:10px 12px;font-weight:500;display:flex}.contact:hover{background:var(--bg-app)}.contact.active{color:var(--brand-navy);background:#e3ebf0;font-weight:700}.notif-toggle{position:relative}.switch{background:var(--border);border-radius:14px;justify-content:flex-start;align-items:center;width:52px;height:28px;padding:0 4px;font-size:14px;transition:background .15s;display:flex}.switch.on{background:var(--brand-navy);justify-content:flex-end}.notif-warning{width:220px;color:var(--brand-red);background:var(--surface);border:1px solid 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12px;font-size:12px;font-weight:600}.floating-day{z-index:2;position:absolute;top:8px;left:50%;transform:translate(-50%);box-shadow:0 2px 8px #1b273026}.message{background:var(--surface);border-radius:2px 10px 10px;max-width:62%;margin:4px 0;padding:8px 12px;box-shadow:0 1px 1px #1b27300f}.message.mine{background:#dfeaf1;border-top-left-radius:10px;border-top-right-radius:2px;margin-left:auto}.message-meta{color:var(--brand-navy);margin-bottom:2px;font-size:12px;font-weight:700}.message-body{white-space:pre-wrap;overflow-wrap:anywhere;margin:0}.message-body a{color:var(--brand-navy)}.message-footer{color:var(--text-muted);justify-content:flex-end;align-items:center;gap:6px;margin-top:2px;font-size:11px;display:flex}.edited{color:var(--text-muted);background:0 0;padding:0;font-size:11px;-webkit-text-decoration:underline dotted;text-decoration:underline dotted}.ticks{letter-spacing:-2px;cursor:default;font-weight:700}.ticks.read{color:#1d8fe0}.ticks.failed{color:var(--brand-red);letter-spacing:0}.retry{color:var(--brand-red);padding:0;font-size:11px}.attachment{color:var(--brand-navy);margin:2px 0 4px;display:inline-block}.attachment-image img{border-radius:6px;max-width:260px;max-height:200px;margin:2px 0 4px;display:block}.thread-error{padding:0 20px}.composer{background:var(--surface);border-top:1px solid var(--border);padding:8px 16px 12px}.composer-banner{color:var(--brand-navy);padding:2px 4px 6px;font-size:13px}.composer-banner.warning{color:var(--brand-red)}.composer-row{align-items:flex-end;gap:8px;display:flex}.composer textarea{resize:none;font:inherit;border:1px solid var(--border);border-radius:var(--radius);flex:1;padding:8px 10px}.versions{width:100%;max-width:480px}.versions ol{margin:0 0 16px;padding:0;list-style:none}.versions li{border-bottom:1px solid var(--border);padding:8px 0}.versions li.current p{font-weight:600}.versions p{white-space:pre-wrap;margin:4px 0 0}.thread-header .spacer{flex:1}.thread-header{gap:16px}.thread-tabs{gap:4px;display:flex}.thread-tabs a{color:var(--text-muted);border-radius:6px;align-items:center;gap:6px;padding:6px 12px;font-weight:600;text-decoration:none;display:flex}.thread-tabs a:hover{background:var(--bg-app)}.thread-tabs a.active{color:var(--brand-navy);background:#e3ebf0}.tab-count{color:var(--text-muted);font-size:12px;font-weight:500}.order-header{background:var(--surface);border-bottom:1px solid var(--border);align-items:center;gap:16px;padding:8px 20px;display:flex}.order-header h3{flex:1;margin:0;font-size:16px}.status-bar{margin:0;padding:0;font-size:13px;font-weight:600;list-style:none;display:flex}.status-bar li{background:var(--bg-app);color:var(--text-muted);clip-path:polygon(0 0,calc(100% - 8px) 0,100% 50%,calc(100% - 8px) 100%,0 100%,8px 50%);margin-left:-4px;padding:4px 14px 4px 18px}.status-bar li:first-child{clip-path:polygon(0 0,calc(100% - 8px) 0,100% 50%,calc(100% - 8px) 100%,0 100%);border-radius:4px 0 0 4px;margin-left:0}.status-bar li.done{color:var(--brand-navy);background:#c9d7e0}.status-bar li.current{background:var(--brand-navy);color:var(--surface)}.status-bar li.current.finished{background:#2e7d4f}.orders{flex:1;padding:16px 20px;overflow-y:auto}.orders-filter{gap:8px;margin-bottom:12px;display:flex}.chip{background:var(--surface);color:var(--text-muted);border-color:var(--border);border-radius:16px;padding:4px 14px;font-weight:600}.chip.active{background:var(--brand-navy);border-color:var(--brand-navy);color:var(--surface)}.orders ul{margin:0;padding:0;list-style:none}.orders-empty{padding:40px 0}.order-row{text-align:left;background:var(--surface);width:100%;color:var(--text);border:1px solid var(--border);grid-template-columns:1fr auto auto;grid-template-areas:"title status unread""meta meta unread";align-items:center;gap:4px 12px;margin-bottom:8px;padding:10px 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var(--border);border-radius:var(--radius);margin-top:8px;padding:12px 16px}.import-preview ul{margin:4px 0 12px}.import-errors{color:var(--brand-red);font-size:13px}.academy-grid{grid-template-columns:repeat(auto-fill,minmax(260px,1fr));gap:16px;margin:0;padding:0;list-style:none;display:grid}.academy-card{background:var(--surface);border-radius:var(--radius);overflow:hidden}.academy-card h2{margin:10px 12px 4px;font-size:15px;line-height:1.3}.academy-card p{margin:0 12px 12px;font-size:13px}.academy-player{aspect-ratio:16/9;background:var(--brand-navy-dark);position:relative}.academy-player iframe,.academy-player button{border:0;width:100%;height:100%;position:absolute;inset:0}.academy-player button{cursor:pointer;background:0 0;border-radius:0;padding:0}.academy-player img{object-fit:cover;width:100%;height:100%;display:block}.academy-play{width:56px;height:56px;color:var(--surface);background:#1b2730bf;border-radius:50%;place-items:center;font-size:22px;display:grid;position:absolute;top:50%;left:50%;transform:translate(-50%,-50%)}.academy-player button:hover .academy-play{background:var(--brand-navy)}a.button{border-radius:var(--radius);padding:8px 14px;text-decoration:none;display:inline-block}.big{padding:12px 22px;font-size:16px}.ficha-title{align-items:baseline;gap:16px;margin-bottom:12px;display:flex}.ficha-title h1{margin:0}.ficha-grid{grid-template-columns:repeat(6,1fr);gap:10px 14px;display:grid}.ficha-field{color:var(--text-muted);flex-direction:column;gap:4px;font-size:13px;font-weight:600;display:flex}.ficha-field input,.ficha-field select,.ficha-field textarea{color:var(--text);font-weight:400}.ficha-field.wide{grid-column:span 2}.ficha-field.phone{position:relative}.ficha-field.phone 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2px);left:0;overflow-y:auto;box-shadow:0 6px 20px #1b27301f}.suggestions li{cursor:pointer;border-radius:4px;padding:6px 8px;font-size:13px}.suggestions li.active,.suggestions li:hover{background:#e3ebf0}.mono{font-family:ui-monospace,Menlo,monospace}.ficha-help kbd{border:1px solid var(--border);background:var(--bg-app);border-radius:3px;padding:0 4px;font-family:ui-monospace,Menlo,monospace;font-size:11px}.ficha-footer{align-items:flex-end;gap:20px;display:flex}.ficha-footer .ficha-field{flex:1}.ficha-actions{flex-direction:column;align-items:flex-end;gap:6px;display:flex}.ficha-actions p{margin:0}.saved-ficha{max-width:460px}.saved-number{color:var(--brand-navy);letter-spacing:.04em;margin:8px 0;font-family:ui-monospace,Menlo,monospace;font-size:56px;font-weight:800}.preventas-actions{gap:12px;display:flex}.loaded-until{grid-template-columns:repeat(3,1fr);gap:8px 20px;display:grid}.loaded-branch{flex-direction:column;gap:2px;font-size:13px;display:flex}.report-filters{grid-template-columns:2fr 1.4fr .6fr 1fr .9fr auto;align-items:end;gap:12px;display:grid}.report-filters select{width:100%;min-width:0}.report-summary{justify-content:space-between;align-items:center;margin:14px 0 8px;display:flex}.checkbox{white-space:nowrap;align-items:center;gap:6px;padding-bottom:8px;font-weight:600;display:flex}.report-actions{align-items:center;gap:12px;display:flex}.report-total{margin:0}.report-table{font-size:13px}.report-table td,.report-table th{padding:6px}.num{text-align:right}.strong{font-weight:700}.ficha-title .spacer{flex:1}.preventas-filters{align-items:center;gap:16px;margin-bottom:12px;display:flex}.preventas-filters input[type=search]{flex:1;max-width:460px}tr.clickable{cursor:pointer}tr.clickable:hover,tr.clickable:focus{background:var(--bg-app);outline:none}.status-pill.pending{color:#8a5a00;background:#fff3d6}.status-pill.partial{color:var(--brand-navy);background:#e3ebf0}.status-pill.delivered{color:#2e7d4f;background:#dcefe3}.detail-header dl{grid-template-columns:repeat(3,1fr);gap:10px 24px;margin:0;display:grid}.detail-header dt{color:var(--text-muted);font-size:12px;font-weight:600}.detail-header dd{margin:2px 0 0}.whatsapp-inline{color:#1f9d55;font-size:12px;font-weight:700}tr.withdrawn td{color:var(--text-muted)}.detail-actions{flex-wrap:wrap;justify-content:space-between;gap:24px;margin-top:14px;display:flex}.action-group{align-items:center;gap:8px;display:flex}.history{margin:0;padding:0;font-size:13px;list-style:none}.history li{border-bottom:1px solid var(--border);padding:4px 0}.report-table tr.band-0 td{background:var(--surface)}.report-table tr.band-1 td{background:#eaf1f6}.report-table tr.band-first td{border-top:2px solid #c9d7e0}.report-table tr.band-rest td{border-top:none}.report-table tr.band-rest td.repeat{color:#9aa8b2}.seal{background:var(--branch);color:#fff;letter-spacing:.02em;border-radius:50%;flex:none;justify-content:center;align-items:center;font-weight:800;display:inline-flex}.seal-pair{box-shadow:inset 0 0 0 2px #fff9}.contact{justify-content:flex-start}.contact .contact-title{flex:1}.branch-dot{background:var(--branch);border-radius:50%;width:9px;height:9px;margin-right:4px;display:inline-block}.branch-tag{background:var(--branch);color:#fff;border-radius:4px;padding:2px 10px;font-weight:700;display:inline-block}.thread-header{position:relative}.thread-header:before{content:"";background:var(--band,var(--brand-navy));height:5px;position:absolute;top:0;left:0;right:0}.message:not(.mine){border-left:3px solid var(--branch,var(--brand-navy))}.message:not(.mine) .message-meta{color:var(--branch,var(--brand-navy))}.auth-card{border-top:10px solid var(--branch,var(--brand-navy))}.label-block{background:var(--branch);color:#fff;letter-spacing:-.01em;padding:2px 18px;font-size:22px;font-weight:800}.saved-ficha .saved-number{color:var(--branch,var(--brand-navy))}.loaded-branch{border-left:4px solid var(--branch);padding-left:10px}